Amenities
Dear visitor!
Your safety is very important to us, so we ask you to follow the rules of staying at the Mystetskyi Arsenal.
In case of an air raid alert, please immediately proceed to the shelter and stay there until the air siren is all clear! The bomb shelter is accessible on the territory of the Mystetskyi Arsenal.
The nearest shelters: the basement in the right wing of the Old Arsenal building; 4 Lavrska St.; 13 Mazepy St.; 16 Mazepy St.
The exhibition will resume in 30 min. after the air siren is all clear.
The exhibition will not resume if the air siren is all clear after 7.30 p.m.
You can re-use your ticket on the same day in case of an air raid alert. For more information about the tickets, follow the link.
For the attention of pet owners! Pets are allowed at the building of the Old Arsenal only in the hands of their owners. Dogs without a leash are not allowed in the street space of the Arsenal and in the shelter (Resolution of the Cabinet of Ministers of Ukraine No. 1164 of November 10, 2021). Please consider that a large number of people will be on the Festival territory, that may stress your pet.
We strive to make your stay at the Mystetskyi Arsenal pleasant and comfortable.
Diaper changing tables are available in the women’s and men’s restrooms to help you comfortably change your baby’s clothes. This can also be done in the room for parents with babies, that is located in the entrance area of the right wing. If your baby suddenly needs a diaper and you do not have one, please contact the administrator.
Parents with small kids can rent a stroller free of charge. To do this, you need to contact the exhibition administrator and have a document confirming your identity.
People with disabilities can use wheelchairs and handicap walkers free of charge. If you need assistance during your visit to the exhibition, please contact the administrators’ desk or contact us using the details below.
Questions
We would be grateful to hear from you if you have any questions. Please contact us by phone at +380 98 416 40 63 or send us an email at [email protected].